Contact

Spotted an out-of-date price, a change in opening hours, or something that reads wrong? Email [email protected] and we will fix it.

Please note that we do not sell tickets, so we cannot cancel a booking or move it to another date. For bookings made through Viator, use the link in your confirmation email. For the park itself (official tickets, transport, group visits), contact Grupo Xcaret through xcaret.com.